Social and Digital Media Strategist

Creative Services · Chicago, Illinois
Department Creative Services
Employment Type Full-Time
Minimum Experience Mid-level

About Social Driver: 


Social Driver is a digital agency with the strategies, ideas, creative, and technology to connect with people today, across websites, social media, branding, marketing, advocacy, and more. Our vision is to be the trusted agency partner for our clients. Our company mantra captures our mission, culture, and values: “We believe the future is bright, all progress is social, and the drivers make history.” We aim to provide our clients with digital solutions that help them meet their goals and, through that work, make an impact for a brighter future.  


About this position: 


Are you interested in working hands-on with clients that are creating an impact on and offline? Are you excited to put the latest social media trends into action? Do you want to work with a world-class team? If so, then this position is for you. 


Social Driver is hiring a Social & Digital Media Strategist. This is a full-time, remote position. 

In this role, you will lead the strategic vision and solution for clients, working closely with the project team equipped with graphic designers, media specialists, and account and project managers to ensure flawless execution.


The Social & Digital Media Strategist is a hands-on execution role that requires expert-level knowledge of social and digital media strategy.  This role will oversee client-facing conversations including intake meetings, check-in calls, and presentations as well as coordinate with other teams and leadership at Social Driver. It also requires working outside normal business hours to support events as they unfold such as with conferences/events or breaking news.


Objectives & Responsibilities:


  • Be responsible for crafting digital solutions and campaigns that are personalized to our client’s unique goals, audiences, and brand requirements 
  • Provide expert social media knowledge on platforms including Facebook, Twitter, Instagram, TikTok, and other leading platforms 
  • Mentor social media specialists as needed 
  • Lead client meetings including client intake meetings, regular client check-ins, and presentations of results 
  • Ensure the highest level of quality and ensure that service level commitments are met 
  • Communicate the success of social media through analytics and metrics reports, including changes that need to be made to improve results 
  • Provide clients with training, ongoing coaching, and documentation to enable clients to successfully manage their own social media channels
  • Provide channel and messaging recommendations to clients based on analytics and audience demographics
  • Have a strong point-of-view on the future of social and digital media, thinking about how it applies to our clients
  • Use social media tools including Salesforce Social Studio, Google Data Studio, TweetDeck, and Sprout Social (or like-platforms)
  • Collaborate with the Creative and other agency teams to ensure content is informative and appealing to online audiences
  • Support the implementation of defined social media strategies to increase web traffic, call to actions, awareness campaigns, relationship building, and more 


You will report directly to our Senior Social & Digital Media Strategist.


Skills/Requirements:


  • 2-5 years of experience in digital and social media marketing. Experience in the health care and public health industry is a plus
  • Agency or client services experience  
  • Demonstrated experience using social media for advocacy and business goals  
  • Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, and other social media best practices (certification is a plus)  
  • Demonstrated experience with social media tools, social media analytics/measurements, and how to effectively communicate them to clients 
  • Demonstrated experience creating custom social media strategies that have achieved results  
  • A self-starter with the ambition to lead and mentor a team 
  • Excellent at multitasking 
  • Critical thinker with problem-solving skills 
  • Good time-management skills 
  • Exceptional interpersonal and communication skills (verbal, written, and presentation) 
  • Ability to travel or work outside normal business hours, only as needed 


How to Apply:


Apply online with your resume and a cover letter that outlines how you would be a great fit for the position.


Benefits: 


We take pride in our culture and offer a competitive salary with great benefits, like flexible PTO, 401k, continuing education, phone reimbursement, medical and dental, short-term/long-term disability, flexible work schedules, and great colleagues.


Commitment to DEI: 


Social Driver is committed to advancing diversity, equity, and inclusion in hiring, marketing, programming, and in all other aspects of the work we do. Diversity, equity, and inclusion are deeply connected to our mission, our success, and our culture.


Thank You

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  • Location
    Chicago, Illinois
  • Department
    Creative Services
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level