About Social Driver:
Social Driver is a digital agency, trusted by the world’s leading corporations and nonprofit organizations for social media, websites, and digital marketing. We are focused on providing strategic solutions that are based on experience working with almost 300 clients in 13 sectors, world-class expertise and capabilities in digital and social media, and a culture of long-term client partnerships — that’s why our tagline is Experience Digital With Us.
Social Driver is headquartered in Washington, DC with additional teams in Chicago, IL, Bellingham, WA and Kansas City, MO. Our company mantra captures our mission, culture, and values: “We believe the future is bright, all progress is social, and the drivers make history.” We aim to provide our clients with digital solutions that help them meet their goals and, through that work, make an impact for a brighter future. Our vision is “to be the trusted digital agency partner with all of the strategies and creative to connect with people today.”
In this role, you will serve as an integral part of the UX Department focusing on overall content strategy and information architecture for a number of different projects.
This position is based in our lovely downtown Washington, DC office.
UX Strategists at Social Driver work in a fast-paced, highly creative environment. Our work centers around our clients and their needs, whether that be working on Wordpress & Drupal sites, data visualization projects, social campaigns, or client workshops to help strengthen the user's journey.
As a member of the UX team, you will split your time between client meetings and producing client deliverables. Typical deliverables include sketches, sitemaps, lo-fi wireframes, prototypes, best practice documents, user flows, site audits, content outlines, content migration plans, user surveys, persona development and quality assurance. Senior UX Strategists work closely with other members of the user experience team, as well as the Project Management, Account Management, Creative, SEO/Analytics, and Development teams to ensure the end result is world-class.
Specifically, you will:
Present to clients, working through exercises, and presenting your work and speaking to its merit
Live and breathe taxonomies and content architecture. You can take the most disorganized site and make sense of it
Bring innovation to content experiences
Serve as liaison between teams, bringing issues to the forefront and suggesting opportunities for improvement
Use data, analytics, research, and business objectives to inform content
Lead in training other team members
Write, edit, and think about how content interacts with users, products, and experiences.
Understand how to write copy with a UX-mindset
Use clear and concise language instead of wordy prose
Present, and rationalize your work as a subject matter expert to stakeholders
Understand and speak to the importance of a cohesive brand story across the entire ecosystem of a site or product
Use whiteboards, sketch pads, or software to quickly hash out ideas and solutions
Conduct research and use your research as your primary tool to defend best practices and help clients find creative solutions to their toughest problems
Skills / Requirements:
4-8 years of experience, preferably in an agency setting
Bachelor’s Degree in related field
Strong written communications and customer service skills
Experience in client/agency relationships
Ability to work independently and with a team
Ability to lead collaboration sessions with various departments and different levels of management
Ability to mentor and lead associate-level UX team members
Solid problem solving and analytical thinking skills
Exceptional attention to detail
Working knowledge of content management systems (WordPress and Drupal)
Experience with Google Drive
High level of experience with web prototyping software, ideally Sketch and InVision
High-level knowledge of user-centered design principles
Understanding of current trends in the digital space
How to Apply:
Please apply online with your resume, cover letter, and a portfolio that outlines how you would be a great fit for this position. Applications without a portfolio will not be considered.
Social Driver values diversity and inclusivity in our company and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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