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Social Driver

Senior UX Strategist

Creative Services · Kansas City, Missouri
Department Creative Services
Employment Type Full-Time
Minimum Experience Experienced

About Social Driver:
Social Driver is a digital agency, trusted by the world’s leading corporations and nonprofit organizations for social media, websites, and digital marketing. We are focused on providing strategic solutions that are based on experience working with almost 300 clients in 13 sectors, world-class expertise and capabilities in digital and social media, and a culture of long-term client partnerships — that’s why our tagline is Experience Digital With Us.

Social Driver is headquartered in Washington, DC with additional teams in Chicago, IL, Bellingham, WA and Kansas City, MO. Our company mantra captures our mission, culture, and values: “We believe the future is bright, all progress is social, and the drivers make history.” We aim to provide our clients with digital solutions that help them meet their goals and, through that work, make an impact for a brighter future. Our vision is “to be the trusted digital agency partner with all of the strategies and creative to connect with people today.”
In this role, you will serve as an integral part of the UX Department focusing on overall content strategy and information architecture for a number of different projects.

This position is based in our lovely Kansas City, MO office.

Role Description:
UX Strategists at Social Driver work in a fast-paced, highly creative environment. Our work centers around our clients and their needs, whether that be working on Wordpress & Drupal sites, data visualization projects, social campaigns, or client workshops to help strengthen the user's journey. 
As a member of the UX team, you will split your time between client meetings and producing client deliverables. Typical deliverables include sketches, sitemaps, lo-fi wireframes, prototypes, best practice documents, user flows, site audits, content outlines, content migration plans, user surveys, persona development and quality assurance. Senior UX Strategists work closely with other members of the user experience team, as well as the Project Management, Account Management, Creative, SEO/Analytics, and Development teams to ensure the end result is world-class. 
Specifically, you will:

  • Present to clients, working through exercises, and presenting your work and speaking to its merit

  • Live and breathe taxonomies and content architecture. You can take the most disorganized site and make sense of it

  • Bring innovation to content experiences

  • Serve as liaison between teams, bringing issues to the forefront and suggesting opportunities for improvement

  • Use data, analytics, research, and business objectives to inform content

  • Lead in training other team members

  • Write, edit, and think about how content interacts with users, products, and experiences. 

  • Understand how to write copy with a UX-mindset

  • Use clear and concise language instead of wordy prose

  • Present, and rationalize your work as a subject matter expert to stakeholders

  • Understand and speak to the importance of a cohesive brand story across the entire ecosystem of a site or product

  • Use whiteboards, sketch pads, or software to quickly hash out ideas and solutions

  • Conduct research and use your research as your primary tool to defend best practices and help clients find creative solutions to their toughest problems


Skills / Requirements:

  • 4-8 years of experience, preferably in an agency setting

  • Bachelor’s Degree in related field 

  • Strong written communications and customer service skills

  • Strong Multitasking Skills
  • Experience in client/agency relationships

  • Ability to work independently and with a team 

  • Ability to lead collaboration sessions with various departments and different levels of management

  • Ability to mentor and lead associate-level UX team members

  • Solid problem solving and analytical thinking skills

  • You like to ask questions, listen to answers, and are able to clearly express your opinions in ways that build consensus
  • Exceptional attention to detail

  • Clear understanding of the capabilities and limitations of front-end technologies (HTML, JavaScript, XML, etc.)

  • Working knowledge of content management systems (WordPress and Drupal)

  • Experience with Google Drive

  • High level of experience with web prototyping software, ideally Sketch and InVision

  • High-level knowledge of user-centered design principles

  • Understanding of current trends in the digital space

Role Location:

Kansas City, MO


How to Apply:

 Please apply online with your resume, cover letter, and a portfolio that outlines how you would be a great fit for this position. Applications without a portfolio will not be considered. 


Social Driver values diversity and inclusivity in our company and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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  • Location
    Kansas City, Missouri
  • Department
    Creative Services
  • Employment Type
  • Minimum Experience