Social and Digital Media Assistant

Creative Services · Washington, District of Columbia
Department Creative Services
Employment Type Part-Time
Minimum Experience Entry-level

Social and Digital Media Assistant

About Social Driver: 


Social Driver is a digital agency with the strategies, ideas, creative, and technology to connect with people today, across websites, social media, branding, marketing, advocacy, and more. Our vision is to be the trusted agency partner for our clients. Our company mantra captures our mission, culture, and values: “We believe the future is bright, all progress is social, and the drivers make history.” We aim to provide our clients with digital solutions that help them meet their goals and, through that work, make an impact for a brighter future. 


 


About this position: 


Are you interested in working hands-on with clients that are creating an impact on and offline? Are you excited to learn the latest social media trends? Are you a passionate professional, a self-starter, and an excellent writer? Do you want to work with a world-class team? If so, then this position is for you. 


In this role, you will work with our team of Social Media Specialists to develop and implement social media strategies and campaigns that will lead our clients to exceed their most challenging communications and brand goals. You will be part of a team that works together to build and execute modern communications and marketing campaigns. This is a great opportunity to work in a cross-functional team that includes project and account managers, creative specialists, and other digital experts. 


Daily, you will support the social and digital media specialists with developing content,  monitoring paid/organic social media channels, performing community management activities, identifying opportunities for brand engagement. Additionally, you’ll gain first-hand analytical experience by helping develop performance reports. Your insights will provide valuable information to the Social Driver Media team and impact conversations with clients.


This role requires attending meetings with project teams. Like many communications roles, this position requires a flexible work schedule in support of client needs. Some of your responsibilities, including social media monitoring and management, will need to be managed outside of normal business hours. This is a part-time role with hours ranging from 16-20 a week with an opportunity to grow into full-time.

Social and Digital Media Assistant - Role Description: 


  • Create content for social media, advertising, and emails. 
  • Manage and monitor paid/organic social media channels 
  • Perform community management activities and identify opportunities to build engagement
  • Create or refresh documented processes for managing social media channels, working with the client to get approval. This includes creating a bank of pre-approved responses and replies to customers’ social media posts, as well as documenting best practices and guidance for social media channel management
  • Use social media listening and management tool(s) to monitor and respond to online conversations
  • Develop and implement paid social and digital media plans, clearly outlining recommendations on budget, copy, and creative
  • Monitor and optimize social and digital ads on an ongoing basis to ensure top performance that meets the client’s goals
  • Provide social media reports and discuss insights with clients, making strategic recommendations to improve performance
  • Attend and lead in-person meetings with the client bringing innovative tactics and ideas to the team
  • Collaborate with the client, the Social Driver account team, and the client’s PR team on marketing and communications plans 


You will report directly to our Senior Social Media Specialist. 


Skills/Requirements:


 


  • Bachelor’s degree in Marketing or Communications or equivalent experience required
  • 0-1 year of experience in digital/social media marketing - great for someone looking to enter the industry
  • Strong written and verbal communication skills
  • Knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, and other social media best practices (Certification is a plus) 
  • Experience with social media analytics/measurement tools is a plus
  • Experience writing and presenting social media metrics and Google Analytics reports is a plus
  • Self-starter with the ambition to learn and grow
  • Team player comfortable working in a multi-team environment (Social Driver, client, and other external agencies) 
  • Critical thinker with problem-solving skills 
  • Exceptional time-management skills 
  • Ability to travel or work outside normal business hours as needed
  • Comfortable participating in internal discussions and brainstorms 
  • Desire to learn current and upcoming social best practices and trends  
  • Ability to problem-solve and adjust as need be



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  • Location
    Washington, District of Columbia
  • Department
    Creative Services
  • Employment Type
    Part-Time
  • Minimum Experience
    Entry-level